At Sewing.lk, we strive to ensure our customers are satisfied with their purchases. If you are not entirely pleased with your order, we’re here to help.
Eligibility: Items must be unused, in the same condition as received, and in their original packaging.
Time Frame: You have 14 days from the date of purchase to initiate a return.
Process: To begin a return, please contact our customer service team with your order number and reason for return. We will provide instructions on how to return your item.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days.
Non-Returnable Items: Customized products, perishable goods, and intimate items cannot be returned.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you need to exchange an item for a different size or variant, please contact us within 14 days of receiving your product.
Contact us at {email} for questions related to refunds and returns.
